Subscription and Billing Terms

Plans and prices

The App Store or Google Play shows the exact price in your currency before you confirm. There are no ads for free or paid users.

Automatic renewal

If the price of your plan changes, Apple or Google will tell you in advance, and in many countries ask you to agree before a higher price applies.

Free trial

• The yearly plan includes a 7-day free trial. The store shows the date it ends before you start.
• Holimo reminds you 2 days before the trial ends.
• If you cancel at least 24 hours before the trial ends, you won’t be charged. If you don’t, the yearly subscription starts and you are charged.
• Trials are limited to one per person per store account, under Apple’s and Google’s rules.

How to cancel

On iPhone or iPad

1. Open the Settings app.
2. Tap your name, then Subscriptions.
3. Tap Holimo, then Cancel Subscription.

On Android

1. Open the Google Play Store.
2. Tap your profile picture, then Payments & subscriptions, then Subscriptions.
3. Tap Holimo, then Cancel subscription.

Deleting the app or your Holimo account does not cancel a subscription. After you cancel, Pro stays on until the end of the period you paid for.

Refunds

Payments are processed by Apple or Google, so they handle refunds under their policies:

• Apple: reportaproblem.apple.com (opens in a new tab)
• Google Play: Request a refund on Google Play (opens in a new tab)

If something went wrong, email support@getholimo.com and we’ll help where we can.

To fill in Counsel to confirm wording on the EU and UK 14-day right of withdrawal for digital content, alongside the store policies.

Restoring purchases

On a new phone, sign in with the same Apple or Google store account and tap Restore purchases on the Holimo Pro screen.

Family plan

• The person who buys the family plan creates a household and invites up to 5 other people by link.
• Each member gets Pro from the household, on iPhone or Android. Members’ health data stays private to each member.
• If a member leaves or is removed, or the plan ends, that member’s Pro ends; their free features and data stay.
• Members must be 18 or older and accept our Terms.

AI fair use

Pro and Lifetime include AI features with monthly fair-use limits, so the service stays affordable. There are never surprise charges: when you get close, the app tells you.

Buying on the web

At launch, Holimo Pro is sold only in the apps. If we add web checkout later, we will update these terms first.

Contact

Billing questions: support@getholimo.com.